Terms & Conditions

Welcome to CraftLipi. By accessing or using our website, placing an order, or engaging with our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website.

CraftLipi is a registered MSME and is recognized by Startup India, operating with a commitment to ethical business practices, transparency, and customer trust.

General Information

This website is owned and operated by CraftLipi. Throughout the site, the terms “we”, “us”, and “our” refer to CraftLipi. By using this website, you agree to these Terms & Conditions, including any additional policies referenced herein.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice.

Eligibility to Use
  • You must be at least 18 years of age or using the website under parental or legal guardian supervision
  • You must be legally capable of entering into binding agreements under applicable laws
Product Information
  • All products offered by CraftLipi are handcrafted or artisanal in nature
  • Minor variations in color, texture, shape, or finish are natural and not considered defects
  • Product images are for representation purposes only and actual products may vary slightly

We strive to display accurate product information; however, errors related to pricing, descriptions, or availability may occur.

Pricing & Payment
  • All prices are listed in Indian Rupees (INR) unless stated otherwise
  • Prices are subject to change without prior notice
  • Applicable taxes and shipping charges are displayed during checkout

CraftLipi reserves the right to cancel orders due to pricing errors or payment-related issues.

Order Acceptance & Cancellation
  • Order confirmation does not guarantee order acceptance
  • We reserve the right to cancel orders due to unavailability, payment failure, or suspected fraud
  • Orders may be cancelled by customers only before dispatch

Once dispatched, cancellations will be governed by our Return & Refund Policy.

Shipping & Delivery

Shipping and delivery are governed by our Packaging, Shipping & Delivery Policy. Delivery timelines are indicative and may vary due to external factors.

Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy. Customers are advised to review the policy before placing an order.

User Conduct
  • Do not violate any applicable laws or regulations
  • Do not upload or transmit viruses, malware, or harmful code
  • Do not engage in fraudulent, abusive, or unlawful activities
  • Do not interfere with website security or functionality
Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the intellectual property of CraftLipi and protected under applicable laws. Unauthorized use is strictly prohibited.

Limitation of Liability

CraftLipi shall not be liable for indirect, incidental, or consequential damages, delays beyond reasonable control, or misuse of products. Liability, if any, shall not exceed the value of the purchased product.

Third-Party Links

This website may contain links to third-party websites. CraftLipi is not responsible for the content or policies of such external sites.

Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of Indian courts.

Contact Information

Phone: (+91) 97488 88057

Email: marketing@craftlipi.com | connect@craftlipi.com